Stock and delivery
Due to the unexpectedly large number of online orders in the Netherlands during this special time, PostNL has indicated that it cannot guarantee the delivery time. Allow for a delay of 1 to 2 days. For the most up-to-date information about the delivery status of your package, we refer to PostNL.
Orderd on: | First possible delivery time: |
Monday | 5-8 days |
Tuesday | 4-6 days |
Wednesday | 3-5 days |
Thursday | 3-4 days |
Friday | 1-3 days |
Saturday | 2-4 days |
Sunday | 2-3 days |
For orders under €80, there is a €7 shipping fee. For orders over €80, shipping is free.
You will receive a confirmation email once your package is shipped. This email will include a PostNL Track & Trace link to follow the shipment.
We ship all packages with the highest priority via PostNL.
If an item is missing from your order, please email us at [email protected] with your order number and the details of the missing item. We will investigate and respond within 24 hours.
If you received an incorrect item, please email us at [email protected] with your order number and a description of the item you received in error. We will look into it and get back to you within 24 hours.
Yes, we deliver abroad via our website at zamaan.eu (accessible from outside the Netherlands).
If you’re not home, PostNL may leave the package with a neighbor. If neither you nor your neighbors are available, the delivery person will leave a note with instructions for the next delivery attempt.
You can adjust the delivery time via your Track & Trace link after the first delivery attempt.
If you received the wrong packaging for your order, please email us at [email protected] with your order number and images of the packaging. We will investigate and respond within 24 hours.